Maher's Digital World

Computing => Microsoft Windows => Topic started by: gelapir on May 13, 2013, 09:45 AM

Title: Sound problem
Post by: gelapir on May 13, 2013, 09:45 AM

hello friends here,

One my friend has problem of sound on PC. It is asus p5pl2. windows xp.

all drivers is installed there is not missing any drivers on device manage.

but sound is not works.

what is a problem?

Please help me.

thanks in advanced,

best regards
Title: Re: Sound problem
Post by: humbert on May 14, 2013, 03:28 AM
Quote from: gelapir on May 13, 2013, 09:45 AM
hello friends here,
One my friend has problem of sound on PC. It is asus p5pl2. windows xp.
all drivers is installed there is not missing any drivers on device manage.
but sound is not works.
what is a problem?
Please help me.
thanks in advanced,
best regards

I opened another tab and took a brief look at the p5pl2. This thing has 2 sound outputs - the analog 5.1 and SDPIF. I suppose my first question is - in the event you're using the board's own sound system, which of these 2 are you using and how is it hooked up (speakers, connections, etc)? I'm assuming the board's sound mechanism appears in Device Manager and is listed as working, and I'm assuming the speakers are powered up with a green light on.

There's another thing. It's been quite a while since I've used XP and my memory isn't that good, but on Windows 7 and 8 if you go into Control Panel -> Sound, you'll see several possible sound devices. It's entirely possible that the sound device shown as default is not where speakers are located. To give you an idea, a friend also complained of the same thing once. I noticed that the front speaker connections (the ones in front of the case) were listed as default and his speakers were connected in the rear. It was a simple matter of either changing the default output device or hooking the speakers to the front.

Let me know.
Title: Re: Sound problem
Post by: rodtsuka on May 14, 2013, 01:39 PM
I just check asus site and your board has a SoundMax AD1986A Audio Driver V5.10.01.4160 for Windows 2000/XP/2003.
1) First of all check if your computer was not setting to use spdif out. If it´s seeting to use spdif try to put in analog mode.
1) Check the driver release
2) If you are using slimware utilities reinstall the driver because slimware uses realtek files and sometimes this is uncompatible with other chips
Title: Re: Sound problem
Post by: gelapir on May 14, 2013, 10:41 PM
Hello,

Thanks both above for your support friends.

I tried to delete  sound driver and after download driver from asus site and installed. it worked.

before everything was ok in device manage what was problem?
Title: Re: Sound problem
Post by: scarface on May 14, 2013, 10:51 PM
you didnt even precise which driver was installed and which driver you reinstalled. Then no one will know why it was acting up.
Title: Re: Sound problem
Post by: gelapir on May 15, 2013, 11:18 AM
There was drivers installed by Driver Solution Pack. he say me that. he installed all drivers by it.
Title: Re: Sound problem
Post by: rodtsuka on May 15, 2013, 02:41 PM
the best way is download the dtiver again from asus site and reinstall it
Title: Re: Sound problem
Post by: Ahmad on May 15, 2013, 05:04 PM
Quote from: gelapir on May 15, 2013, 11:18 AM
There was drivers installed by Driver Solution Pack. he say me that. he installed all drivers by it.

I think that the problem was that DriverPack Solution detected your sound card as REALTEK. However it's SoundMax, and for that, it won't work.
I'm saying that because my Motherboard is also ASUS and it has a SoundMax sound card. When I was trying any Driver Pack, they all detect it as RealTek.
This wouldn't come on my mind until you mentioned using Driver Pack.

That's why I prefer to download your drivers from your motherboard's website.
:)
Title: Re: Sound problem
Post by: scarface on May 15, 2013, 09:18 PM
didnt think anyone would resolve this problem with so few elements but ahmad did. he's a real specialist, deserving to be listened.
Title: Re: Sound problem
Post by: Ahmad on May 16, 2013, 02:45 AM
Easy, dear friend. :)
I'm not that expert.

When he mentioned using a Driver Pack, I just remembered what happened with me before with the same sound card, so I shared it.
:D
Title: Re: Sound problem
Post by: humbert on May 17, 2013, 05:29 AM
I agree that trying to correct this situation by getting the right drivers is OK, but then again - didn't gelapir say all drivers were installed and Device Menu showed no anomalies??
Title: Re: Sound problem
Post by: Ahmad on May 18, 2013, 06:55 AM
Quote from: humbert on May 17, 2013, 05:29 AM
I agree that trying to correct this situation by getting the right drivers is OK, but then again - didn't gelapir say all drivers were installed and Device Menu showed no anomalies??

Yes, he said that. Let me explain what happened in my case..
Once, I tried a Driver Pack CD to install drivers for my motherboard. Regarding sound driver, it installed a REALTEK driver for my SoundMAX sound card. If you look at the Device manager, it'll tell you that the sound driver is already installed and no problems. In fact, there is a driver, but the wrong one. And it won't tell you that it's not compatible or something like that.
It worked as if it was the correct driver, but there is no sound !!

:)
Title: Re: Sound problem
Post by: humbert on May 21, 2013, 03:54 AM
Quote from: Ahmad on May 18, 2013, 06:55 AM
Yes, he said that. Let me explain what happened in my case..
Once, I tried a Driver Pack CD to install drivers for my motherboard. Regarding sound driver, it installed a REALTEK driver for my SoundMAX sound card. If you look at the Device manager, it'll tell you that the sound driver is already installed and no problems. In fact, there is a driver, but the wrong one. And it won't tell you that it's not compatible or something like that.
It worked as if it was the correct driver, but there is no sound !!

Yes, you're right! In fact, I remember once I mistakenly installed an incorrect driver on my Windows 8 and device manager reported no problems, but still my USB 3.0 ports didn't work. It wasn't until I rolled the driver back that it worked.
Title: Re: Sound problem
Post by: rodtsuka on May 21, 2013, 04:23 PM
I work as daily basis is installing and configure hardware and software in a pc (desktop and notebook) - I´m 44 years old and worked in this
type of thing since i was 10 years old (I once need to created a word processor in basic in a Business SHARP Computer). I have a 99% percent
sure that the problem is the driver installed by your driver solution pack is not correct, go to manufacturer website and download the right one.
I always have this type of problem with soundmax and slimdrivers (my choice of driver check).